26 to 50 of 58 ITIL Jobs in the East Midlands

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools more »

risks and problems and subsequently fix them. Assist to build in compliance with process and policies. Diagnose and remove performance issues. Can work to ITIL best practices Your skills and experience: MUST have prior EMC NetWorker experience. Create a backup LLD, including backup schedules spec. Has both a solid understanding more »

skills and experience ? NVQ/BTEC/C&G Level 3 in an IT discipline essential or 3-5 years experience in IT, or ITIL Foundation certification. Understanding of warehouse operations and supply chain management. Technical Knowledge of Linux and Windows operating systems, SQL Databases In the nice to have more »

that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App This is an excellent opportunity to create a more »

a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. Opportunity more »

of working to build strong internal relationships and understanding of customer/stakeholder needs Ability to plan, hold and follow up on meetings Desirable: ITIL Customer service experience Think you can make a difference? WE ARE your future. More details: Full time, permanent role - with hybrid working options Competitive salary more »

is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in use and be more »

is crucial - this includes all elements of managing and motivating technical teams. Significant experience of project management in a technical management role. ITIL (Information Technology Infrastructure Library) certification. Experience with vendor negotiations and stakeholder communication is essential. Must have a solid understanding of the IT technologies in use and be more »

Previous experience within a similar role. - Experience of managing small teams. - Skills within service management in large IT environments. - Understanding of QMS systems i.e. ITIL/ISO 9001 or equivalent. - Good understanding of patching and cyber security measures applied within an enterprise environment. more »

Qualifications Essential Level 5 qualification in recognized IM&T field or equivalent experience in a role Evidence of post qualifying and continuing professional development ITIL qualification-foundation Access to transport at all times to cover on-call and site visits as part of the role Desirable CCNA or equivalent certification more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years’ experience in a more »

You will deliver against project milestones and outcomes, customer commitments and satisfaction measures. What are we looking for in the successful candidate? PRINCE2 Practitioner ITIL Foundation Certificate (V3 or V4) Previous experience of working in a Service Transition or Senior Service Introduction Manager role Working on client facing projects Working more »

firewalls, routers, network switches, wireless solutions, and access points. Working knowledge of telephony and broadband technologies, e.g., FTTC, ADSL, FTTP. Experience working in an ITIL-driven environment and knowledge of ITIL principles and processes is advantageous. Awareness of best practice standards within IT delivery, against specific security standards such as more »

reduce cost What you need to succeed at GXO: Strong knowledge of IBM AS400 Knowledge and experience in restoring systems from a failed state ITIL qualification is preferred but not required Knowledge of the French language would be beneficial however, not essential We engineer faster, smarter, leaner supply chains. more »

in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Batch Workload Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools more »

in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow the required ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with our customers security, compliance, and policies, using standard more »

for continuously reviewing and improving incident, change, and problem management processes. This includes ensuring that these processes are in line with best practices (like ITIL frameworks) and business requirements, and that they comply with relevant policies and regulations. Developing and refining ITSM processes, contributing to the overall resilience and efficiency … implementing effective solutions. Bachelor’s degree in IT related study OR 5+ Years IT experience with certifications in IT Service Management frameworks such as ITIL (highly desireable) Global complex business exposure Experience in IT service management, with a proven track record in incident management, change management, and problem management. In more »

and disaster recovery purposes in Tier 4 datacenter environments. Participate in an on-call Rota, providing remote support, incident management, and problem resolution following ITIL processes. Oversee the installation, configuration, and maintenance of servers, both physical and virtual, to support various applications and services. Implementing security measures and protocols to … field ideally within a large complex global organisation Degree qualified in Computer Science, Information Technology, or a related field is desireable Certifications such as ITIL Foundation, CompTIA A+, Net +, Microsoft Certified: Modern Desktop Administrator Associate, or similar, VMWare VCP highly desireable Passionate individual with strong proactive work attitude, self more »

IT Services and Business Change, additionally interacting with business teams, as and when required Maintain good customer relationships Managing compliance and patching, vulnerability management, ITIL BAU Queue management, small project work within the customers time frames, providing technical advice and recommendations where required Managing documentation, taking ownership and updating knowledge … IP Protocols Routing and Switching fault resolution Understanding of Firewalls and security technologies Experience of ICMP/SNMP monitoring tools Experience of VMWare NSX ITIL certification. more »

Excellent working knowledge of SaaS applications, information security, user administration, databases and data storage systems. Experience with SuiteCloud/SuiteScript desirable. Firm grasp on ITIL and Prince2 Certified Practitioner or similar qualification in any of; ITIL Practices (IT Infrastructure Library) Prince 2 Agile Foundation NetSuite Certified Administrator/Developer Experience more »

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts Education: Education/Experience Graduate or Equivalent education in a computing relevant subject Experience working within a complex Mainframe environment Mainframe System more »

experience of supporting and working with enterprise SAP systems across key modules A working knowledge and understanding of application architecture and system interfacing principles. ITIL Foundation qualified or a demonstrable experience of the ITIL Service lifecycle. Excellent problem-solving skills. Business Analyst, or consultative skills, experience, working with customers to more »

for a reputable charity based in Corby. This hybrid role offers a unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective … resolution of IT issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service … Desk Manager or similar role. Strong knowledge and practical application of ITIL frameworks. Proficiency with JIRA or similar service management tools. Excellent leadership and team management skills. Strong problem-solving abilities and a customer-focused mindset. Benefits: Competitive salary range of £48,000 - £60,000. Flexible hybrid working arrangement. Opportunity more »

/events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts GCS is acting as an Employment Business in relation to this vacancy. more »

CIS - Risk and Compliance certification preferred CIS - CSM certification preferred CIS - Security Incident Response certification preferred CIS - Vulnerability Response certification preferred Thorough understanding of ITIL frameworks and ITIL Foundations certification preferred. Bachelor's degree or equivalent combination of education and experience. Excellent collaboration skills including analysis, brainstorming, communication, teamwork. Self more »