support Knowledge of Microsoft Office 2010 onwards Working knowledge of Active Directory - Users and Computers Have an understanding of DNS, DHCP Working knowledge of Cisco AnyConnect VPN RSA Secure Login administration Proven and demonstrable software and hardware troubleshooting skills Knowledge of Microsoft SCCM and OS/Application deployment Good more »
North Cumbria Integrated Care NHS Foundation Trust
moves Providing excellent customer service Desirable IT Support in the NHS Microsoft Server based products including Exchange, SCCM, and Group Policies McAfee Security Products Cisco solutions Mobile Device Management Citrix Solutions Unix, Linux, iOS Operating Systems Qualifications Essential GCSEs (or equivalent) at grade 5 or above, including Maths and more »
as required, ensuring equipment is security marked and that Asset and Serial numbers are recorded with the Helpdesk Setting up of Switches and routers (Cisco) for network connection to sites as required Equipment maintenance and repair including replacement of worn and failed parts Installing equipment in to specialist communications more »
continuity requirements 3rd Line ICT Support Engineer - You: - Excellent ICT Problem solving in a mission critical environment - A strong understanding of networking technologies, including cisco switches, & Sophos UTMs - A strong understanding of Microsoft Windows operating system technologies - A strong understanding of virtualised server and desktop provision - A strong understanding more »
be expected to join on an ongoing basis an out of hours on-call escalation rota. Person Specification Qualifications Essential Degree in related subject, Cisco Certification or equivalent level or relevant experience Technical understanding of network topology and design Technical knowledge of data network support. Technical knowledge of data … networking and associated infrastructure support system for large corporate environments. Desirable Cisco CCNA relavant qualification Network agnostic or vendor accreditation e.g. Comp TIA Network+ ITIL Foundation v3 Experience Essential Experience gained in an ICT support role in Telecommunications in a broad and complex network and security environment. Experience of … management focused environment maintaining service in line with SLA's. Desirable Experience of ICT service provision in a health care setting. Technical understanding of CISCO network and security systems. Technical understanding of CISCO WIFI infrastructure Technical understand of data networking principles, protocols and architecture. Aptitude & Abilities Essential Excellent more »