resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer … service role Some experience of Microsoft Office suite would be advantageous Knowledge of SAP and SalesForce/CRM tools is a significant advantage Excellent interpersonal and communicationskills Willingness and ability to build great relationships with customers Positive 'can do' attitude Accuracy and attention to details Ownership, entrepreneurial attitude more »
resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer … service role Some experience of Microsoft Office suite would be advantageous Knowledge of SAP and SalesForce/CRM tools is a significant advantage Excellent interpersonal and communicationskills Willingness and ability to build great relationships with customers Positive 'can do' attitude Accuracy and attention to details Ownership, entrepreneurial attitude more »
resolve issues and prevent recurrence. Client Experience Optimisation: Collaborate with Sales and Relationship teams to understand client needs and enhance their overall experience. Clear Communication: Keep clients informed about market events, delays, and technology issues through clear and concise updates. Performance Review: Conduct monthly MIS reviews to optimise client flow … : Demonstrated ability to prioritise multiple tasks and manage projects effectively. Accountability: Proven self-reliance and accountability, with the ability to manage risk. Effective Communication: Clear and concise written and verbal communicationskills, with the ability to influence stakeholders. Analytical Acumen: Strong investigative and analytical skills. Client Focus: Consistently more »
in processes or goals. Experience of building positive working relationships with a wide range of stakeholders, both internally and externally, including senior management. Excellent communicationskills, verbal and written and have experience in preparing project papers/documentation and delivering presentations. You must have the ability to work on more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Purview Consultancy Services Ltd
effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What youll need Proven experience in IT Service environment Ideally … and procedures Demonstrates an organised approach to work Proven ability to work under pressure and to tight deadlines. Routine administrative skills Demonstrates effective interpersonal, literacy and numeracy skills Demonstrates awareness of health and safety at work. more »
effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment … and procedures Demonstrates an organised approach to work Proven ability to work under pressure and to tight deadlines. Routine administrative skills Demonstrates effective interpersonal, literacy and numeracy skills Demonstrates awareness of health and safety at work. more »
effective contribution * Ensure Department/Contract meets SLA performance targets * Maintain and improve customer satisfaction levels * Understand and adhere to policies and procedures * Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need * Proven experience in IT Service environment … and procedures * Demonstrates an organised approach to work * Proven ability to work under pressure and to tight deadlines. * Routine administrative skills * Demonstrates effective interpersonal, literacy and numeracy skills * Demonstrates awareness of health and safety at work. Due to the nature and urgency of this post, candidates holding or more »
effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract Proven experience in IT Service environment Ideally certified in appropriate … to resolving complex problems and assignments Demonstrate the ability to engage and influence on issues at all levels, both internally and customer-facing Soft Skills: Able to define and follow instructions … and procedures Demonstrates an organised approach to work Proven ability to work under pressure and to tight deadlines Routine administrative skills Demonstrates effective interpersonal, literacy and numeracy skills Demonstrates awareness of health and safety at work To apply for this Tech Bar Engineer contract job, please click the more »
Belfast, City of Belfast, County Antrim, United Kingdom
Click Digital
effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment … define and follow instructions and procedures Demonstrates an organised approach to work Proven ability to work under pressure and to tight deadlines. Demonstrates effective interpersonal, literacy and numeracy skills Demonstrates awareness of health and safety at work. more »
effective contribution Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment … define and follow instructions and procedures Demonstrates an organised approach to work Proven ability to work under pressure and to tight deadlines. Demonstrates effective interpersonal, literacy and numeracy skills Demonstrates awareness of health and safety at work. more »