Second Line Support Engineer
Towcester, England, United Kingdom
Aspire Personnel Ltd
high level of competence in Active Directory, workstation and server set-up and support. They should also be comfortable with internet router configuration, soft PBX admin and mobile device management tools. Ideally, they will be open to further formal learning to gain certifications across the business product range and benefit … users. Inbound support request diagnosis and resolution: IT – all issues affecting workstations, servers, networks, data storage etc. Connectivity – network and router optimisation Telephony – soft PBX configuration and maintenance Mobile – wholesale portal admin; mobile device management config/admin. Monitor RMM dashboard status/alerts and apply corrective action as required. more »
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