1 to 25 of 26 ITIL Jobs in Surrey

Line Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and more »

specialist knowledge acquired through relevant experience Desirable Qualification in Customer Service/telephone training Qualification in IT support, e.g. CompTIA A+, CompTIA N+ Certification ITIL Foundation Certificate in IT Service Management Knowledge & Experience Essential Experience of working on an IT Service Desk or similar technical support environment Experience of operating more »

Documenting configuration and developing user support materials Networking, IP schema and associated aspects Key skills we would like to see (Desirable) Relevant qualifications (Microsoft, ITIL) Experience of Microsoft O365 management Experience of an ISO27001/Cyber Essentials Plus environment Location : Leatherhead, Surrey (office based role) Contract: Full Time, Permanent Salary more »

Hypervisor or AHV. Windows OS Configuring & troubleshooting 2016, 2019 and 2022 (nice to have). VMware Virtualisation 6.5+. AD/DNS/GPO configuration. ITIL Framework grounding (Incident, Change, etc). Any Scripting knowledge is an advantage. Senior Infrastructure Engineer - Surrey or Hampshire/Hybrid/WFH £60,000 to more »

Proficient in Microsoft Office applications (MS Word, MS Excel, MS Teams, MS Outlook) SC, NPPV3 & Parliament Security Clearances, or the ability to obtain them ITIL V4 Foundation certification (desirable) Resource Management experience Working knowledge of Remedy ITSM suite or similar to an ITSM application What we offer: A career at more »

a complex technology estate serving digital products to customers and internal usersDemonstrated application of best practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software more »

of Conditional Access and MFA Deployments Understanding and implementation of Subscriptions, Azure RBAC and IAM roles Active Directory and management of ADDS Understanding of ITIL Framework Good understanding of Microsoft 365 Admin Portal and O365 Services Hyper-V or VMWare Good understanding of LAN/WAN technologies Experience in working more »

maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of Microsoft applications, particularly Outlook ITIL aware Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including iPhones Experience more »

issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service Management Environment (ITIL). Driving license Being a premier Microsoft partner, candidates who can demonstrate a strong understanding of Windows 11 & 12, M365 and back up technology would more »

Network Operations Centre (NOC) environment. * Strong understanding of networking technologies and protocols. * Working knowledge of Windows Server, Linux, and other operating systems. * Knowledge of ITIL best practices and processes. * Ability to multi-task and prioritize tasks. * Excellent communication and problem-solving skills. * Ability to work independently and as part of more »

qualifications Essential: o Degree in IT/Computing, Computer Science, or equivalent education/experience Desirable: o Microsoft Certified Systems Engineer o VMWareVCP o ITIL certification more »

background in working in professional services to provide support for their Guildford office. Key Skills Good knowledge of Microsoft applications, particularly Outlook and Teams ITIL knowledge (certification desirable) Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including more »

the development and implementation of documented Processes and Procedures where required with self-initiatives. The ideal skillset of the Service Delivery Manager knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management Commercial experience with SQL, and stored procedures proven track-record more »

this role, as a minimum you must be eligible and willing to undergo these checks. Experience of successful Service Design and Transition. Experience in ITIL aligned Service Management. Setting expectations and managing stakeholders, both internal and external. Experience in onboarding third party suppliers. Service Design and Transition in Medium to more »

passion and commitment to quality. It starts with you. As an IT Infrastructure Specialist - Networking, you’ll bring experience of working in a modern ITIL-based IT service organisation including incident, problem and change management, managing a complex, national multi-site IT infrastructure and excellent written and verbal skills. You more »

data protection and disaster recovery strategies. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications such as ITIL V3, AWS Certified Cloud Practitioner, AWS Certified Solutions Architect Associate, and Information Storage Associate V2 are a plus. #TechJobs #StorageEngineer #BackupEngineer #NetApp #CloudTechnology #ITJobs #DataProtection more »

programmes; Microsoft Word, Microsoft Tools, Microsoft Outlook, Microsoft Excel Telephone based customer service/customer assistance experience Successful experience of working in a team ITIL Aware (Desirable) Telephone based customer service/customer assistance experience is a huge advantage Telent - What we offer: A career at Telent can span sectors more »

of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageAbility to work independently and proactively essential.Strong management, communication, technical and remote collaboration more »

for both new and existing clients. Required Skills & Qualifications Essential: Significant Business Analysis and stakeholder management experience Experience working in an operational environment using ITIL service management processes Experience managing a team Experience in business process development Hold or are eligible to apply for Security Clearance to CTC level Desirable more »

in Camberley. As a Customer Service Desk Advisor, you'll play a pivotal role in coordinating the delivery of customer support services within an ITIL framework. Your main focus will be ensuring that service levels are maintained at the highest standard. Key Requirements: Excellent communication skills Ability to work independently more »

contact for IT incidents and requests. You'll handle phone calls and emails, aiming to resolve issues on the first contact. Requirements This Role: ITIL v3 Foundation certification Experience with Microsoft products such as Active Directory Previous Service Desk Analyst experience What We Offer: Competitive salary and bonus Flexible working more »

using your own initiative. Commercial awareness A good understanding of mathematical principles Experience in the Benefits industry would be ideal, but is not essential ITIL or other support framework qualifications are desirable, but not essential. Zest is an equal opportunities employer. If you don't meet every single requirement, please more »

Key working relationships: · Application Support Team · Testing & Development Team · Business Analysts & Project Managers · Customer Services and Sales Teams ✅ Expected experience & skills: Sound knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management A proven track-record of developing and delivering service improvements … Adaptable and flexible to business demands Strong organisational and planning skills Positive ‘can-do’ attitude. 👍 Beneficial skills: Previous work experience within the logistics industry ITIL Advance level or equivalent certification is desirable but not essential. 🎉 What we offer: Fast growing, ambitious company with over 25 years’ experience 96% of our more »

timely execution. Assist with IT hardware stock management and reporting and track against budget Contribute to and help maintain internal processes and documentation (including ITIL based docs) to ensure their refresh cycle is kept current Attend and manage the administration of the weekly Change Advisory Board including documenting and communicating … on knowledge of utilising Microsoft products (O365) including Sharepoint Have the ability to multitask and prioritise workload, while maintaining efficiency and quality of work ITIL Foundation certified or exposure to an IT ITIL environment Reporting or dashboard skills using Microsoft Power BI or similar Experience in a similar role in more »

Support and Mentoring Team as per project needs on Technical tools, Operational Processes & Procedures. Defining new process and procedure for operations. Strong Process knowledge ITIL V-3, along with experience in certification of IT & Security certifications like ISO 20/27 K Certifications etc. Ensure and develop relationship with customers … of the team and work closely with Architects and SMEs Mandatory Skills and Certification: Working knowledge and understanding of Service Management tools. Understanding of ITIL framework Extensive Experience of EUC & Service Desk and Onsite manager experience. Strong Leadership, People & Customer relationship skills and drive to push things within and outside more »