small team. Self-motivation and an eagerness to take on new challenges. Experience of working in an ISO27001/IOS 9001 environment and using ITIL and Agile working practices Compensation and Benefits Competitive salary, dependent upon experience 33 days holiday (inclusive of 3 public days) 5% matched Employer pension scheme more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Navisite
users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may include more »
using DevOps/Visual Studio Familiarity of Microsoft Azure, Microsoft 365, PowerShell and SharePoint Online Exposure to change management protocols, awareness, and knowledge of ITIL process Ability to act as a product functional and technical SME Service desk/support portals We offer flexible working. This role is not restricted more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Morgan Stanley
and communication programs in technology, building relationships across IT, and numerous opportunities to exemplify the Firm's 5 core values.QualificationsWhat we’re looking for:· ITIL V3 or V4 Foundation Certificate in IT Service Management.· Communicate exceptionally in complex situations, in both verbal and written form, to all levels of the more »
be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »
G33, Baillieston, Glasgow City, City of Glasgow, United Kingdom
KAG Recruitment Consultancy
and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »
Technical individuals in a way which they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Michael Page Technology
Technical individuals in a way which they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real more »
. Strong organisational and communication abilities Experience in IT-related procurement and administration (advantageous) Desirable Criteria: Intermediate Excel skills Supplier engagement/management experience ITIL v4 is beneficial but not essential In return: Hybrid environment Exceptional learning & development opportunities. Excellent salary plus excellent benefits including: 35 hours per week. Non more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Scottish Qualifications Authority (SQA)
communicate and build relationships with stakeholders at all levels Applicants, as a minimum, should be educated to SCQF level 8 or ideally of an ITIL nature (ITIL foundation 3 as a minimum). Previous experience in a role involving Service Asset and Configuration Management would be desirable. SQA offer a more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Jiyu Consulting Ltd
degree in Computer Science, InformationTechnology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated … ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity more »