Customer Service Jobs in Kent

1 to 25 of 67 Customer Service Jobs in Kent

Technical Customer Service Advisor

Sevenoaks, England, United Kingdom
Bridge Recruitment UK Ltd
Customer Service Advisor Location: Wrotham Salary: GBP25,000 - GBP26,000 per year Hours: Monday - Friday, 8am - 5pm. You must work every 1 in 3 Saturdays from 9am - 4pm. Job type: Full-time, permanent Bridge Recruitment are helping one of our well-established clients recruit for an experienced Customer Service Advisor to join their ever-expanding team. You will be reporting to the Customer Service Supervisor and Head of Customer Service. Responsibilities of the Customer Service Advisor: · Give technical/service advice on the telephone to our customers. · Organise and arrange … Service Engineer/Agent call-outs as necessary and ensure all information is recorded on their systems. · Check previous history on calls and ensure all paperwork is complete. · Pursue Engineer/Service Agents where necessary to ensure the customer is contacted within specified times. · Follow-up on more »
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Helpline Adviser Tier 1

Dover, Kent, South East, United Kingdom
Hybrid / WFH Options
BluetownOnline Ltd
in supporting individuals and families who are seeking asylum in the UK. The successful candidate will be client focused, have demonstrable experience delivering great customer service, and have a high level of resilience which is key when supporting our vulnerable clients. Duties and Responsibilities: Efficiently and empathetically handle … swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets … up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Experience and Skills: ? Proven experience providing exemplary customer service skills/background with a minimum of 1 year's employment history Demonstrable experience of working in a pressured environment and meeting more »
Employment Type: Part Time, Work From Home
Salary: £26,000
Posted:

Field Service Engineer

Dartford, Kent, South East, United Kingdom
Future Engineering
Field Service Engineer Dartford £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the scientific … and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued growth … they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional area more »
Employment Type: Permanent
Salary: £40,000
Posted:

White Goods / Domestic Appliance Engineer

Tunbridge Wells, Kent, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance … Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be considered for further roles more »
Employment Type: Permanent, Work From Home
Salary: £35,000
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Site Service Engineer, Medical Sterilisation Systems

Sevenoaks, Kent, South East, United Kingdom
TRS Consulting
Site Service Engineer, Medical Sterilisation Systems ** Washer disinfectors, autoclaves, sterilisation systems ** Basic Salary up to £45,000 ** An opportunity for a service engineer with experience of sterilisation systems, autoclaves or washer disinfectors to join a market leader with excellent training and career opportunities** The Role - Site Service Engineer, Medical Sterilisation Systems Following expansion, they seek to recruit a customer focused Service Engineer, responsible for the service, repair and general maintenance of their range of highly advanced sterilisation and endoscope washer disinfectors. Your Background - Site Service Engineer, Medical Sterilisation Systems To be considered … for this exciting role you must be able to demonstrate: A strong background working in a field service or technical support role Previous experience working on sterilisation systems, medical/laboratory autoclaves, endoscope washers or washer disinfectors HTM 2030 or HTM 2010 qualification would be advantageous Impeccable customer more »
Employment Type: Permanent
Salary: £40,000
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Customer Success Representative - German speaking

Dover, Kent, South East, United Kingdom
French Selection UK
FRENCH SELECTION UK Customer Success Representative (German speaking) Salary: around £25,000 pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search … faster & more efficiently by our team of consultants. The Company: One of the UK's leaders in their field, our client is a vital service provider to international transport companies operating both in the UK and in Europe Main duties: You will be the main point of contact for … clients. You will support them as well as advising them on services available in order to maximise trading operations The Role: Act as a customer service advisor for clients based both in Europe and in the UK Promote the company's services and increase sales opportunities Regularly touch more »
Employment Type: Permanent
Salary: £24,000
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Helpdesk Engineer

Kent, England, United Kingdom
Hybrid / WFH Options
La Fosse
in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »
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2nd Line Engineer

Maidstone, Kent, South East, United Kingdom
Lloyd Recruitment - East Grinstead
you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your professional, respectful, and proactive approach to customer service will be key in ensuring clients receive top-notch support. Responsibilities: Provide ticket support on the Helpdesk, engage in project work, and … Apple products Group Policy administration skills Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach … Excellent documentation and communication skills High standards of customer service A personable and approachable nature Keen attention to detail If you feel you would be a valuable asset to the business, then apply today! Refer a friend and earn up to £500! If you know someone who is more »
Employment Type: Permanent
Posted:

Receptionist

Tonbridge, Kent, South East, United Kingdom
Oakland Central Ltd
strong IT skills and the ability to handle confidential information with discretion. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, then we want to hear from you! Apply now. We offer some excellent rewards & benefits including: We offer all team members … Milestone Birthdays - get an EXTRA day off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply). Recognition and staff appreciation initiatives. Long service … team that visitors or people telephoning the home will probably speak to. You will therefore play an important role in providing the highest possible customer service to our residents and their families. The Receptionist also reports into the Home Administrator, so will provide valuable administrative support in ensuring more »
Employment Type: Permanent
Salary: £12 per hour
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Assistant General Manager - Camden B&K

Stansted Mountfitchet, England, United Kingdom
SSP
Camden Bar & Kitchen You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant General Manager youll: Be passionate and dedicated and a strong support to the General Manager. Have the … highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent … service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. Please note that Stansted Airport location is a secure environment, if successful youll have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations. SSP is more »
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Cyber Security Team Leader

Maidstone, Kent, United Kingdom
Addleshaw Goddard LLP
the Cyber Security Lead must have excellent leadership and analytical skills as well as a thorough knowledge of the company's products, services, and Service Management processes. The Cyber Security Lead will use their advanced knowledge and technical expertise, coupled with their dedication to customer service, to … out of hours if necessary.Keep up-to-date with the latest security news, principles, techniques and protocolsGeneral DutiesOperate in an ITIL V3 & ISO27001 focused service delivery frameworkStakeholder ManagementWork to defined Service Level Agreements and Key Performance IndicatorsOther duties as assignedKnowledge, skills and experience requiredA proven track record in … best practices, including triage and chain of custodyProactively identifies areas for improvement, shares lessons learned with colleagues and encourages others to do the same, customer focused with a passion and drive to deliver customer satisfaction and value to the businessDedicated and responsible with a strong commitment to the more »
Salary: £ 70 K
Posted:

Service Desk Analyst

Maidstone, Kent, South East, United Kingdom
Pearson Whiffin Recruitment Ltd
Service Desk Analyst 3 Month contract, technical skills covering O365, Windows 10/11 and Azure with any knowledge of networking, firewalls and security a real advantage. Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to … also potentially be the opportunity to work with the infrastructure team on network issues. Required Skills and Experience: Previous experience of working on a service desk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure Knowledge of networks including WIFI, Switching … Routing, Firewalls and security products an advantage. Strong customer service practices. Any industry certification such as CompTIA preferred but not essential. more »
Employment Type: Contract
Rate: £160 - £180 per day
Posted:

Field Service Engineer

Dartford, Kent, South East, United Kingdom
Hybrid / WFH Options
Staffbase Recruitment
a very successful distributor of woodworking machinery and due to their continued success Staffbase have been appointed to recruit for the position of Field Service Engineer. The Field Service Engineer will have excellent mechanical engineering and basic 3-phase electrical fault find and repair skills. You will operate … as a 'home based' field engineer responsible for maintenance and repair or machinery throughout South East England. The Role: The Field Service Engineer will be responsible for effective delivery of mechanical & electrical maintenance, service and repair of woodworking machinery at customer sites throughout South East England. Duties … electrical fault find and repair skills. Previous experience with woodworking machinery will be advantageous, however full training will be given. You will demonstrate good customer service and communication skills and you will be of a friendly disposition. Benefits: Competitive basic salary and gross earnings OTE £45K - £50K Company more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

1st / 2nd Line Support Engineer

Maidstone, Kent, South East, United Kingdom
The Fortune Group (Recruitment) Limited
MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email … customers with basic network and connectivity problems. Escalate complicated technical issues to the appropriate internal teams for resolution. Ensure timely and accurate recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking/… non technical individuals. Outstanding problem-solving skills and the ability to think analytically. Ability to work both independently and within a team environment. A customer focussed approach with a passion for delivering high-quality support. Benefits: Competitive salary Opportunity to develop and grow your technical skills within a supportive more »
Employment Type: Permanent
Salary: £25,000
Posted:

Systems Support Analyst

Kent, England, United Kingdom
Franklin Bates
as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »
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System Support Analyst

Tonbridge, Kent, South East, United Kingdom
Franklin Bates Limited
as benefiting from support and training to grow skills in the cybersecurity space too! You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach more »
Employment Type: Permanent
Salary: £40,000
Posted:

1st Line Support Engineer

Dartford, Kent, United Kingdom
Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Salary: £25,000-£30,000 Location: Kent Role & Responsibilities: Provide desk-side and remote based … Office 365, Windows 10/11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line Support Engineer

Dartford, Kent, South East, United Kingdom
Movement8 Ltd
business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Desktop Support Specialist

Dartford, England, United Kingdom
Movement8
business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »
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Project Manager

Maidstone, Kent, South East, United Kingdom
Hybrid / WFH Options
Tarmac Trading Limited
for operational production and business growth across Tarmac. As the Project Manager you will ensure the project surfacing operations run safely, delivers first class customer service to our clients, drives efficiency improvements throughout the scheme and looks to maximise financial returns for Tarmac. You will plan, create, manage more »
Employment Type: Permanent, Work From Home
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Assistant Technical Officer, Pharmacy Aseptic Services

Canterbury, United Kingdom
East Kent Hospitals University NHS Foundation Trust
and undertake any training identified to develop expertise in aseptic skills, where training needs have been identified. To contribute to the quality development and service improvement of the unit by continuous review of processes. To unpack deliveries and participate in stock control and stock counting. Help manage workload according … description Job responsibilities Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'. Person Specification Experience Essential Customer Service Desirable Previous hospital experience Skills Essential Good communication skills Good interpersonal skills, diplomacy, tact and awareness of others Excellent organisational skills Prioritise … equivalent Desirable NVQ2 in Pharmacy Services or evidence meeting GMP standards Other Essential Upholds and models Trust Values Desirable Willing to be flexible to service needs Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it more »
Employment Type: Permanent
Salary: £22383.00 a year
Posted:

Senior Desktop Support Engineer

Kent, England, United Kingdom
Cantium Business Solutions
make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This interface comprises incident documentation … updates, known errors, changes in availability, new facilities What we need from you 4 – 5 years experience working in a relatable role Expert in customer service techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of IT services In depth … Ethernet and IP configuration In depth knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes used within own organisation Analytical thinker with a keen eye for detail About Cantium Business Solutions Cantium Business Solutions is a back-office more »
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Lead Technical Equipment Co-ordinator (Prosthetics)

Kent, United Kingdom
Kent & Medway NHS & Social Care Partnership Trust
we would like to hear from you. Main duties of the job You will be managing a range of technical equipment across the Prosthetic Service This will involve managing quality assessment, maintenance, servicing and repair processes of the Services technical, medical, clinical and assessment specialist equipment. This will include … square miles. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief … Desirable Experience of H&S, COSHH, M&H, Risk Time management/communication Essential Ability to work with competing demands throughout the day Desirable Customer Service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Software Developer

Stansted, Birchanger, Essex, United Kingdom
Solus Accident Repair Centres
have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »
Employment Type: Permanent
Salary: £45000 - £57000/annum
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Senior 2nd Line Support Engineer

Kent, Weavering, United Kingdom
Pearson Whiffin Recruitment Ltd
Senior 2nd Line Support Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their technology infrastructure, enhance productivity and achieve … laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software upgrades as needed. Collaborate with the service desk team to ensure timley resolutions of client issues. Document and maintain accurate records of client requests and resolutions in our ticketing system. Assist … proactively identify and address potential issues. Stay current with industry trends and emerging technologies to provide valuable insights and recommendations to clients. Provide excellent customer service and maintain a positive client relationship. Essential Skills & Experience: Previous experience in IT Support/Helpdesk Role. Previous experience leading a team. more »
Employment Type: Permanent
Salary: £27500 - £35000/annum
Posted:
Customer Service
Kent
10th Percentile
£22,100
25th Percentile
£23,250
Median
£30,000
75th Percentile
£41,500
90th Percentile
£48,000