1 to 2 of 2 BMC Jobs in the East of England

knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of more »

team is responsible for asset governance, oversight, and reporting of hardware and software assets to ensure teams are adhering to ITAM procedures. Responsibilities • Support BMC Discovery baseline reporting, gap analysis and resolution if issues working with stakeholders across ITAM, O&T & Security. • Support ISO27001, ISAE3000 & external vendor audits. • Oversight … practices in-line with ISO 27001, ISO19770-1 & ITIL4 • Ability to organize, manage and work effectively to accomplish multiple high priority tasks. • Experience with BMC Discovery/CMDB or similar tools. • Experience with Flexera Flexnet Manager Suite/Data Platform or similar tools. • Ability to analyse large data sets more »