and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth. Our IT Service Management Governance/Tech Delivery team is responsible for the provision and delivery of comprehensive Governance and reporting. We aim to protect and enhance the … PwC brand by making quality, risk management and compliance as simple and sustainable as possible, blending technical skills and strategy to advise our internal functions and teams with spectacular results. Our team is expanding and looking for IT Risk Manager specifically in Disaster Recovery, APM (Application Portfolio Management), Change, Release, AvailabilityManagement, Configuration Management and Major Incident. You’ll focus on promoting and monitoring compliance with applicable external regulations as well as internal policies and procedures to help manage PwC’s regulatory and reputational IT risk landscape. The Tech Delivery department identifies and assists more »
operational integrity, engaging with internal customers, and supporting the program through the entire project life cycle. These large complex projects will require strong project management, communications, customer relationship, analytical skills, and data center construction and operations knowledge. Additionally, you will closely collaborate with our design & construction, account management … customer installations and related projects – elicit requirements, support contract approval process, monitor and summarize the process of project schedule, evaluate and analyze risk Program Management responsibilities include oversight and delegation of project scopes and objectives, project planning documentation, communication, task resource availabilitymanagement, change and risk management … steady leadership amid uncertainty, change, and aggressive deadlines common to a growing company with an evolving business model. Is the focal point for change management, issue management, and escalation resolutions. Manage all aspects of given initiatives, from requirements gathering to implementation over the entire lifecycle. Ensure that the more »
Lincolnshire, England, United Kingdom Hybrid / WFH Options
The Orders of St John Care Trust (OSJCT)
innovation; producing documentation for support knowledge, procedures and call scripts that facilitate enhanced and continually improving support practices. You will also lead in managing availability and capacity planning with strong inputs into problem and change management processes. We’re looking for someone with proven and demonstrable experience in … core areas of Microsoft OS, application and Office 365 management and troubleshooting, with at least three years of operational experience of system administration or IT services support in a multi-site organisation. You’ll have experience in the management and implementation of OS patching and data backup, and … Demonstrable ability to actively monitor and fault find within a domain environment. Good knowledge of IT security principles (including firewall configuration, VPNs, and DNS management), Networking, TCPIP, Firewalls, Routing, Switch Management and Virtual LANs. Knowledge of the configuration, setup and management of network devices, including routers, switchers more »
We have an excellent Service Design & Transition Management Analyst job opportunity on a 2 year FTC/Permanent basis with our client based in Manchester, which is hybrid/flexible working 2 days per week in the office. Candidates who are interested in applying for this position should be … meet Service Design and Transition requirements. Collaborated with multiple stakeholders to successfully onboard all newand changed solutions delivered into the production environment. Understanding of AvailabilityManagement, Capacity Management and Information and Governance. Experience of project delivery and working within a Governance framework. Experience of security system implementations more »
and changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of AvailabilityManagement, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of more »
collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment. You will have a demonstrable understanding of AvailabilityManagement, Capacity Management and Information and Governance, have an understanding of ITIL and experience of project delivery and working within a governance more »
services Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of AvailabilityManagement, Capacity Management, and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of more »
services Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of AvailabilityManagement, Capacity Management, and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Reed Technology
future customer requirements. You will co-ordinate all Service Design and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production Service Design and Service Transition requirements. You will ensure that these requirements are understood, considered and addressed within the … ITIL Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of AvailabilityManagement, Capacity Management and Information and Governance Experience of project delivery and working within a governance framework This role also comes with more »
see the full range of benefits we offer please see our Moorfields benefits document. Job description Job responsibilities Skills needed for this role Incident management: You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. Problem management: You can investigate problems … of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. Change management: You can implement simple changes based on requests for change. You know how to apply change control procedures. Asset and configuration management: You … can maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. Availability and capacity management: You know how to manage service components to ensure they meet business needs and performance targets. Continual service improvement: You can more »
ongoing interest in technology. Security-first mindset with experience in proactive risk assessment for systems and user accounts. Good understanding of technical monitoring, performance management (e.g., load balancing), capacity & availabilitymanagement, and reliability engineering. Good troubleshooting skills in Networking, Firewall, Server, Desktop etc. Excellent documentation skills for more »
Your new role The Calibration and Optimisation Services (COS) team is a core part of National Highways Technology Performance and AvailabilityManagement (TPAM) Service which monitors, investigates, calibrates, optimises, and reports on the performance of a wide range of Operational Roadside Technology to support the safe and efficient … Senior Performance Analyst to lead our team on the planning and delivery of Calibration & Optimisation activities. Reporting to the Head of Technology Performance and Availability and the Operational Technology Services Director you will lead the COS team and be responsible for the planning, scheduling and delivery of analysis and … digital services are optimised as well as they can be to improve Safety, Customer Service and Journey Times. What youll be leading on Line management of team members with the responsibility for setting direction of the team and ensuring programmes of work are in place. Work collaboratively with colleagues more »
Capital is urgently looking for a Technical Product Manager to join our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making confident … will: · Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availabilitymanagement initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles Support the sale of existing Managed Services Support the … delivery teams in delivery and with oversight of some critical activities Audits, reviews, problem management etc. Research and recommend new Managed Services Refinements to existing offerings Perform cost analysis and recommend areas for efficiency improvement Oversight customer contractual services and service level from pre-Sales to post production BAU more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution … In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »
Deployed You will liaise with other AIOC team members to ensure that aircraft are quickly and effectively recovered. These include Logistics, Fleet Tasking and AvailabilityManagement and Short Term Planning. The Minimum Operational & Safety Equipment List (MOSEL) and Acceptable Deferred Faults (ADF's) shall be logged and continuously more »
Deployed You will liaise with other AIOC team members to ensure that aircraft are quickly and effectively recovered. These include Logistics, Fleet Tasking and AvailabilityManagement and Short Term Planning. The Minimum Operational & Safety Equipment List (MOSEL) and Acceptable Deferred Faults (ADF's) shall be logged and continuously more »
relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and Capacity Management Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems more »
relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and Capacity Management Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems more »
relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and Capacity Management Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems more »
relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and Capacity Management Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems more »
relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and Capacity Management Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems more »
Birmingham, West Midlands (County), United Kingdom
United Kingdom Government
relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and Capacity Management Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems more »
relevant Technical Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and Capacity Management Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems more »
languages; Powershell or Bash Experience with Sailpoint IAM Desired Skilled in user-focused automation Experience in automation of software delivery through repeatable scripts AWS availability & capacity management Experienced in systems integration History supporting integration testing activities Complex root cause analysis exposure more »
Manchester Area, United Kingdom Hybrid / WFH Options
Montash
languages; Powershell or Bash Experience with Sailpoint IAM Desired Skilled in user-focused automation Experience in automation of software delivery through repeatable scripts AWS availability & capacity management Experienced in systems integration History supporting integration testing activities Complex root cause analysis exposure more »