Livingston, West Lothian, Scotland, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1stLine IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1stLine IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1stLine IT Support The role sits within a very large IT service desk where you will be responsible for the more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1stLine IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1stLine IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1stLine IT Support The role sits within a very large IT service desk where you will be responsible for the more »
Eccles, Greater Manchester, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … Cover Letter for this role. Candidates with experience of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, 1stLine, 1stLine Technical Support Analyst, 1stLine Helpdesk Engineer, 1stLineSupport Engineer, 1stLineSupport Technician may also be considered for this role. more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1stLine Application Support Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role This is … an excellent 1stLine Application Support Engineer role, working for a company with a growing reputation in their field. The 1stLineSupport Engineer will have excellent all-round IT support skills, be a great communicator and be … a problem solver. They will provide end user support for the company's application. The Company The 1stLineSupport Engineer will join a leader in the healthcare software industry. The 1stLineSupport Engineer will contribute to more »
IT Support Engineer (1stLineSupport) Bristol Monday to Friday £23,500 to £26,500 + Benefits Package IT Support Engineer (1stLine) required by a really stable & innovative IT MSP (Managed Service Provider) based in modern offices … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1stline IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … smaller business. This is a great chance to hold a varied role in a driven and personable company. The IT Support Engineer (1stLine) Role: * 1stLine IT Technician role. * You will support a wide range of users with a more »
1stLineSupport Cantello Tayler Recruitment are currently recruiting for a 1stLineSupport Engineer to join our client based in Egham. The successful 1stLineSupport Engineer will be responsible for: Taking full responsibility … that support tickets are dealt with promptly and appropriately Reasonable understanding of IT hardware and Windows OS and software is essential. The 1stLineSupport Engineer will have: Be a logical problem solver that is flexible in their methods used to solve customer … experience/telephone manner Desirable Skills: A degree (in an IT discipline) preferred but not essential. Office 365, knowledge using IOS & Android If this 1stLineSupport Engineer role is of interest to you, please click apply or contact Charlotte Harding in our Egham office. more »
Extra Recruitment are currently engaged with a local MSP client, who require 1stLine IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1stLineSupport … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1stLine IT Support: To provide 1stlinesupport to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1stLine IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1stLinemore »
Stourbridge, Dudley, West Midlands (County), United Kingdom
Extra Recruitment
Extra Recruitment are currently engaged with a local MSP client, who require 1stLine IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1stLineSupport … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1stLine IT Support: To provide 1stlinesupport to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1stLine IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1stLinemore »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1stLineSupport Engineer My client, a large MSP based in Kent, are looking for a 1stLineSupport Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1stLine, FirstLine, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Supportmore »
Northampton, Great Houghton, Northamptonshire, United Kingdom
Ashby Computers
Ashby Computer Services LLP is seeking a talented 1stLine IT Support Technician to join our dynamic team in Northampton. As a 1stLine IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver … accredited. Experiencing healthy growth. We specialise in outsourced IT Solutions, consistently striving to deliver exceptional service to our business partners. Key Responsibilities: Handle first-linesupport queries within defined parameters Assist in managing IT operations for our clients Ensure customer backup regimes are adhered to, recorded … users with software configuration, computer setups, and new machine installations Maintain customer system security and report issues Install and administer Office 365 Provide first-linesupport for server infrastructure Conduct remote installations of new IT equipment Required Skills: Proven experience in an IT helpdesk role Preferred more »
1stLineSupport Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1stLineSupport Analyst at a prestigious … brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a 1stLineSupport Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your … all backgrounds. Our client offers a dynamic work environment where your skills and expertise will be valued and rewarded. Interested? Please Click Apply Now! 1stLineSupport Analyst more »
Job Title: 1stLineSupport Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1stLineSupport Engineer, you will provide exceptional 1stlinesupport to 300 users, both onsite … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1stLine IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT more »
First-Line Technical Support Engineer A fantastic opportunity for a 1stLineSupport Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1stline/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
Job Title: 1stLineSupport Technician Location: Borehamwood Employment Type: Full-Time Salary: Competitive, based on experience Reports to: IT Support Manager Role Overview: As a 1stLineSupport Technician, you will be the first point of contact … for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or escalated as necessary. Key Responsibilities: Respond to incoming technical support requests via phone, email, and chat. Diagnose and resolve basic technical issues … the setup and configuration of new hardware and software. Perform regular system updates and maintenance tasks as directed. Requirements: Proven experience in a similar 1stLineSupport or Helpdesk role. Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written. more »
Kidlington, Shipton On Cherwell, Oxfordshire, United Kingdom
Mars Recruitment
1stLineSupport Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT Support Consultant to join their expanding team. The … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupport Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills: Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop more »
Stockport, Greater Manchester, North West, United Kingdom
VCG
VCG Technology Services Limited are looking for a 1stLineSupport Technician with excellent customer service skills to join the team. The 1stLineSupport Technician is responsible for managing incoming queries and help requests from end users through email … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st LineSupport … customer service setting. Key Responsibilities The 1stLineSupport Technician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
1stLineSupport Engineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1stlinesupport engineer. This is due to an increase in customer demand and success for the … and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with 1stline technical issues. Investigate and resolve tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles … and tablets Requirements 2 year’s experience handling 1stlinesupport for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening skills Self starter with can do attitude. Full UK driving license or in the process of more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Polar Recruitment Services Ltd
This is a fantastic opportunity for you to work as a 1stLineSupport Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1stlinesupport engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »
1stLineSupport Analyst Location: Aberdeen Belcan is hiring 1stLineSupport Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1stline support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »
Aberdeen, Bridge of Don, City of Aberdeen, United Kingdom
Belcan
1stLineSupport Analyst Location: Aberdeen Belcan is hiring 1stLineSupport Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1stline support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »
An exciting opportunity has arisen for a 1stLineSupport Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1stLineSupport Engineer, you’ll require the following essentials: Background of working in a 1stLine/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1stLineSupport Engineer role, you’ll also be: Respond in a timely manner to queries and adhere to the KPI’s in place Adhering to company policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Supportmore »
at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1stlineSupport Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is … seeking a talented and motivated individual to join their team as a 1stLineSupport Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. … hardware and software as needed We are keen to speak with Tech savvy professionals who possess the following skills & experience: Proven experience as a 1stLineSupport Technician or similar customer focussed role Strong technical knowledge of hardware, software, operating systems, and peripherals Proficiency in more »
Newbury, Berkshire, Shaw, West Berkshire, United Kingdom
Bridgewater Resources UK
A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1stLine IT Support Assistant to join their Head Office team in Newbury. This role offers an exciting opportunity to work within a fast-paced and collaborative environment, providing … be joining uses a wide range of IT systems and providers that play an essential role in the running of their business. As a 1stLine IT Support Assistant, you'll be part of a well-established Helpdesk team. Your responsibilities will include: Providing first … users with regular updates as to the status of their issue. Identifying areas where the current IT systems can be improved. Rewards As a 1stLine IT Support Assistant, you will receive: A starting salary between £25,000 - £30,000 (depending on experience) 25 days more »
BT36, Glengormley, Antrim and Newtownabbey, Whitehouse, County Antrim, United Kingdom
Tulip Recruitment
1stLineSupport Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic IT … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1stLineSupport or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1stline technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »
1stLineSupport Analyst Location: Aberdeen Belcan is hiring 1stLineSupport Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … high degree of customer service for all support queries and adhere to all service management principles. You should be able to take ownership of user problems and be proactive when dealing with user issues and log all calls on the call logging system and maintain full documentation. Along more »